Resources
Psychological and neuropsychological services can seem unfamiliar. To assist those with whom we work, CNS has compiled the following helpful resources.
Accessing AdvancedMD's Patient Portal
To maximize the quality, convenience, and confidentiality of our services, CNS transitioned in 2024 to AdvancedMD’s fully integrated and cloud-based electronic health record, telehealth platform, and practice management system. This powerful suite of software products enables our team to seamlessly engage with people at every step of the consultation process, including visit scheduling, insurance verification, document exchange, virtual appointment completion, messaging, and bill payment. At the heart of that interaction is the AdvancedMD patient portal – a secure, browser-based hub for storing and retrieving details about all aspects of patient care. Our administrative team will assist you in setting up your portal before you receive your first appointment date, and thereafter you can click the link below to return to your portal. (Please note: All patients must have Internet access and an established portal to receive in-person or telehealth services from our doctors).
Access AdvancedMD's Patient Portal
Opening Virtru Emails
Patients and healthcare providers increasingly rely on Email to quickly and conveniently share information. In the absence of appropriate digital safeguards, however, that ease of use can bring significant risk of privacy violation by unauthorized parties. CNS uses state-of-the-art encryption technology from Virtru Corporation to ensure HIPAA-compliant privacy of online healthcare information, both in transit and at rest. Unlike most other encryption solutions, Virtru doesn’t require creation of a user account or installation of a computer program.
How to Use VirtruThe Neuropsychological Examination
CNS has prepared a PDF brochure about the neuropsychological examination for patients and families. It contains information about the reasons for examination, the procedures involved, and the training of a qualified examiner. (If your computer doesn’t have the latest version of Adobe’s free Acrobat Reader, click here to download and install it.)
Download BrochureObtaining & Releasing Records
It’s often important to obtain or release records in connection with diagnostic examination and/or treatment. Your CNS doctor will explain this process to you, and your information will only be exchanged with your written permission. If you’re asked to get records by your doctor, doing so fully and promptly will maximize the benefit of service to you.
HIPAA
You can read and download CNS’s “Notice of Psychologist’s Policies and Practices to Protect the Privacy of Your Health Information”. (If your computer doesn’t have the latest version of Adobe’s free Acrobat Reader, click here to download and install it.)
Download FormWhat to Bring to Your Appointment
To obtain fullest benefit from CNSÂ service, be sure to bring each of the following to your first appointment.
- Family member or friend who can give additional information about you and the issues for which you’re seeking service.
- Records related to the issues for which you’re seeking service (e.g. medical and/or behavioral healthcare provider records; reports from past psychological, neuropsychological, and psychoeducational/academic evaluations; reports of brain scans and EEGs/sleep studies; IEP/PPT records; school grade reports; and reports of standardized test scores such as Smarter Balance/SBAC and SAT). (Please note: Our office doesn’t request or copy records. Original documents can be loaned to us for review and return after completion of service.)
- If applicable, copy of probate court forms that document appointment of a conservator of person. If the conservator can't be present for the first visit, he/she will need to be available by phone at that time to give verbal permission for evaluation/treatment and release of information. (Please note: If a conservator of person isn’t present or available by phone for the first visit, that appointment will be canceled and rescheduled per the doctor’s next regular availability.)
- Complete contact information (telephone number, Email address, and/or full street address with suite/floor number, town, and zip code) for each party to whom an examination report or other records are to be sent.
- Eyeglasses or contact lenses.
- List of current medications.
- Any regular medications that need to be taken during a longer appointment.
- Beverages, snacks, and/or meals for longer appointments. (Please note:Â Heavily caffeinated beverages, e.g. energy drinks, can influence cognitive performance and should be avoided before and during all examination sessions.)
- Insurance card and, if applicable, credit card for copayment/coinsurance/deductible.
Because we're committed to making our services available to those who can benefit from them, CNS doctors participate with most insurance plans. These include:
- Connecticut Medicaid (Husky)
- Anthem
- Aetna
- ConnectiCare
- Medicare
- United Healthcare
- Select subsidiary plans (e.g. Harvard Pilgrim)
Although we’re not in-network with Cigna, you may be able to use out-of-network benefits from that company. If we don’t accept your insurance plan, it may be possible to create a self-payment plan for services and we invite you to discuss that option with us.
Your insurance coverage will be verified by our billing team, explained to you before your first appointment, and reviewed by your doctor when you meet.
(Please note:Â Because Collaborative Divorce and related services aren't considered medically necessary by insurance carriers, they're not a covered benefit and they require self-payment.)
Making a difference.
Every day.
Comprehensive Neuropsychological Services, PC
Drs. Steinberg and Karassik:
 558 Maple Avenue, Suite 5
 Cheshire, CT 06410
 Also telehealth
Dr. Gitman:
 225 Hopmeadow Street, Suite 700
 Weatogue, CT 06089
 Also telehealth
Telephone:Â 203-271-3809
Fax:Â 203-272-6968
Email:Â [email protected]
STANDARD NOTICE
Right to Receive a “Good Faith Estimate” of Expected Charges Under the No Surprises Act
You have the right to receive a “Good Faith Estimate” that explains how much your medical care will cost.
Under the law, health care providers must give patients who do not have insurance, who choose to not use insurance, or who use out-of-network insurance benefits an estimate of the bill for their medical items and services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs such as medical tests, prescription drugs, equipment, and hospital fees.
Make sure your health care provider gives you a Good Faith Estimate in writing at least one (1) business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you may dispute that bill.
Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or contact our office.